Pictsweet has redeemed themselves. I got a very nice letter of apology from Pictsweet regarding my negative experience and a coupon to cover the purchase price of the product. Now the question is, if I go purchase the same product, will I have the same experience? I will write down the codes from the previous purchase to make sure I get a different lot. I will then post the results here. For now, thank you Pictsweet!
P.S. I have heard from the dog food folks, but they requested I call a toll free number with a case number and I've not had the time to do that yet so any delay in resolution is my fault, not theirs.
No comments:
Post a Comment